UTILIZING MICROSOFT TEAMS FOR ENHANCED E-LEARNING EXPERIENCES: A STUDY OF PAAET KUWAIT

Abstract

Microsoft Teams, a cloud-based digital hub, has become an invaluable tool for facilitating communication, collaboration, and resource sharing within educational institutions. This comprehensive platform allows for the creation of channels, which can be designated for specific topics or, in this case, undergraduate modules. The present research examines the opinions of Public Authority of Applied Education and Training (PAAET) staff regarding the use of Teams as an online education application in higher education institutions (HEIs). Furthermore, the study argues that the successful implementation of Microsoft Teams for teaching and learning purposes necessitates additional incentives and training. E-learning environments can significantly contribute to the teaching and learning process when properly integrated into instructional frameworks. By offering various avenues for electronic interaction between teachers and students, such as email, chat rooms, and discussion boards, e-learning platforms foster more dynamic and engaging educational experiences. As the world continues to rely on online interactions for various purposes, the popularity of e-learning systems like Microsoft Teams will continue to grow. This paper focuses on the implementation of Microsoft Teams within PAAET, an institution that has already seen widespread adoption of the platform due to its tightly integrated toolset. The research presents an analysis of feedback gathered through a questionnaire consisting of 19 questions, which aimed to gauge PAAET teachers' perspectives on the Teams application as an e-learning program. The primary goal of this study is to ascertain the opinions of PAAET staff regarding the implementation of Microsoft Teams, with an emphasis on the need for greater training and incentives for both educators and students. By providing teachers with a diverse array of tools to enhance the teaching-learning process, PAAET can empower students to strengthen their skills and knowledge