THONGCHAI JEERADIST. INTEGRATING A-CDM AND SERVQUAL FOR IMPROVED SERVICE QUALITY IN THE AVIATION INDUSTRY. American International Journal of Computer Science and Information Technology (AIJCSIT), [S. l.], v. 1, n. 1, p. 21–53, 2023. Disponível em: https://zapjournals.com/Journals/index.php/aijcsit/article/view/248. Acesso em: 18 jun. 2025.