NWAJEI, Felix Liberty; EGWUNYENGA, Nnamdi, Emmanuel A; OGHENOCHUKO, Richard Ohwona. TOTAL QUALITY MANAGEMENT AND CUSTOMER SATISFACTION IN HOSPITALITY INDUSTRY IN DELTA STATE. Global Research Journal of Management and Social Sciences (GRJMSS), [S. l.], v. 15, n. 10, p. 1–14, 2024. DOI: 10.5281/zenodo.13908476. Disponível em: https://zapjournals.com/Journals/index.php/grjmss/article/view/2067. Acesso em: 8 sep. 2025.