Nwajei, F. L., Egwunyenga, N. E. A. and Oghenochuko, R. O. (2024) “TOTAL QUALITY MANAGEMENT AND CUSTOMER SATISFACTION IN HOSPITALITY INDUSTRY IN DELTA STATE”, Global Research Journal of Management and Social Sciences (GRJMSS), 15(10), pp. 1–14. doi: 10.5281/zenodo.13908476.