UMOREN, A. O; ENANG, E.R. A COMPARATIVE ANALYSIS OF CUSTOMER SATISFACTION AND COMPLAINTS MANAGEMENT IN NIGERIAN TELECOMS. Journal of Allied Research in Management and Entrepreneurship (JARME), [S. l.], v. 13, n. 4, p. 14–27, 2022. Disponível em: https://zapjournals.com/Journals/index.php/jarme/article/view/603. Acesso em: 17 jun. 2025.