Vol. 13 No. 4 (2022): April

Articles

• A COMPARATIVE ANALYSIS OF CUSTOMER SATISFACTION AND COMPLAINTS MANAGEMENT IN NIGERIAN TELECOMS

  Umoren A. O , Enang E.R

  14-27

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• MANAGING INTELLECTUAL CAPITAL AND DIGITAL TRANSFORMATION TO FOSTER INNOVATION PERFORMANCE

  Mubarra Shabbir Muhammad , Qasim Jalil

  1-13

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