HOW REWARD MANAGEMENT PRACTICES AFFECT WORKERS' PERFORMANCE AT THE UNIVERSITY OF ABUJA

Abstract

This study aims to investigate the effect of reward systems on the performance of workers at the University of Abuja. A sample of 337 workers was used, and descriptive and inferential statistics were employed. The findings revealed that supervisors' assistance and recognition of workers for doing good jobs positively impacted workers' performance. However, the university does not automatically reward good performance, and exceptional incentives and rewards are provided by management to all employees at each level, thus affecting workers' performance negatively. The study recommends that the university management should ensure that rewards are based on merit and matched with performance to inspire workers to give their best. Reward management practices on rewards for good performance, promotions going to people that deserve them, and celebration of exceptional service should be reviewed and strengthened.