Global Research Journal of Management and Social Sciences (GRJMSS)

EFFECT OF CYBER SECURITY ON GROWTH OF INSURANCE INDUSTRY IN NIGERIA, 2009-2024

Authors

  • Okparaka, Vincent Chukwuka (Ph.D.) Department of Insurance and Risk Management, Enugu State University of Science and Technology, ESUT
  • Udeji, Banabas Uchenna Department of Insurance and Risk Management, Enugu State University of Science and Technology, ESUT
  • Sir Henry Ofordile (Ph.D. Fcna, Acit, Ficpan, Frcn, Trcn) Coal City University Enugu State, Nigeria.

Abstract

The aim of study was to examine the effect of cyber security on growth of insurance industry in Nigeria. Specific objectives were to: examine the effect of web-pay-code programs on gross premium income of insurance industry in Nigeria and investigate the effect of mobile pay code on gross premium of insurance industry in Nigeria. Ex post facto research design was adopted. Study used time series data (2009-2024) within the periods under review, which was obtained from Central Bank of Nigeria (CBN) statistical bulletin. Ordinary least square (OLS) regression model was used to test formulated hypotheses. The findings revealed web-pay code had a positive and significant effect on growth of insurance industry proxied by gross premium income in Nigeria (coff =0.088429, pv<0.05) and mobile pay code had a positive and significant effect on the growth of insurance business proxied by gross premium income in Nigeria (coff=0.112788, pv<0.05). In light of the findings, the study concluded that cyber security had positive and significant effect on growth of insurance industry in Nigeria. Based on the findings, the following recommendations were made, Nigerian businesses invest in robust cyber insurance policies to mitigate risks and safeguard profitability through introduction of web-pay code programs. Additionally, businesses should strengthen their cyber security measures and regularly review risk management on mobile pay code frameworks to enhance resilience against cyber threats

Keywords:

Cyber, Growth, Industry, Insurance, Security

Published

2025-06-03

DOI:

https://doi.org/10.5281/zenodo.15585889

Issue

Section

Articles

How to Cite

Okparaka, V. C., Udeji, B. U., & Ofordile, H. (2025). EFFECT OF CYBER SECURITY ON GROWTH OF INSURANCE INDUSTRY IN NIGERIA, 2009-2024. Global Research Journal of Management and Social Sciences (GRJMSS), 16(6), 1–15. https://doi.org/10.5281/zenodo.15585889

References

Anoke, A.F., Nzewi, H.N., Agagbo, O.C., & Onu, A.N.(2021). Micro insurance services and growth of women entrepreneurs in Onitsha, Anambra State, Nigeria. International Journal of Innovative Science and Research Technology, 6(8).507-513.

Abbas, G., & Shukur, I. (2021). The impact of training and development on job satisfaction: a case study of private banks in Erbil. International Journal of Social Sciences & Educational Studies, 2(1), 65-72

Abdulrahaman S. (2023). Bank loan and smes’ performance in the Era of Covid 19

Ahmed, S & Afiouni, F. (2020). Human resource management and knowledge management: a road map towards improving organizational performance. Journal of American Academy of Business, Cambridge, 11(2), 124-134

Arenas, Á., Ray, G., Hidalgo, A., & Urueña, A. (2024). How to keep your information secure? Toward a better understanding of users security behavior. Technological Forecasting and Social Change, 198(1), 12-30.

Beck, T., Chen, T., Lin, C. & Song, F.M (2014). Financial innovation: the bright and the dark sides. Journal of Banking and Finance. 72 (2), 28-51

Bob-Alli, M.M (2010). Fundamentals of insurance operations, Barmco Publishers

Cengage (2019) Real–time monitoring and reporting. Available at: https://www.encyclopedia.com/environment/energy-government-and-defense- magazines/real-time-monitoring-and-reporting

Dalia, K.F (2022). SME competitiveness: the influence of the qualities of leadership on competitive advantage, International Journal of Language, Literature and Culture, 2(6), 1-20

Day, H & Daft, R. L. (2018). Management .6th Edition, South-Western West: Thomson

Dean, J., & Bowen, D. (2024). Management theory and total quality: improving research and practice through theory development. Academy of Management Review, 19(3), 392-418

Ebaye, A. S & Osim, T. A (2022). Utilization of Information resources and services among undergraduate students in federal university libraries in South-South, Nigeria, Texila International Journal of Academic Research, 1(2), 1-21

Faeq, D. K., Abdulla, D. F., Ali, B. J., & Akoi, S. (2021). Impact of job resources on employee green behavior: An Empirical Investigation among Employees Work in The Tourist Companies in Erbil-City Kurdistan Region of Iraq. The Scientific Journal of Cihan University– Sulaimaniya, 5(2), 115-126.

Flint, S (2020). Strategic leadership: top executives and their effects on organizations. New York: West Publishing Company, p. 6.

Flynn, B. B., Schroeder, R. G., & Sakakibara, S. (2024). A framework for quality management research and associated measurement instrument. Journal of Operations Management, 11(4), 339-366.

Gatzert, N., & Schubert, M. (2022). Cyber risk management in the US banking and insurance industry: A textual and empirical analysis of determinants and value. Journal of Risk and Insurance, 1(2), 56-89

Gambi, L. N. (2024). A influência da culture organizational no uso de técnicas da qualidade e seu impacto no desempenho (Tese de doutorado). Escola de Engenharia de São Carlos, Universidade de São Paulo, São Carlos

Hamisu, M.I (2020). Investigating the level and ways to improve resources utilization in federal polytechnics, International Journal of Social Science and Humanities, 8(3), 106-115

Heizer, M. A., & Ireland, D. (2022). The essence of strategic leadership: managing human and social capital, Journal of Leadership & Organizational Studies, 9(1), 3-14.

Hni-Ling, P, Gani M, Hamzah N & Rahman Z (2024). Effect of human capital and leadership on institutions performance and competitive advantages. International Journal of Management & Social Sciences, 7 (3): 479-488.

Huff, A. S., Floyd, S. W., Sherman, H. D & Terjesen, S. (2019). Strategic management. Logic and Action, John Wiley & Sons, New York

Hollnagel, E. (2017). Resilience–the challenge of the unstable. In resilience engineering (pp. 9- 17). CRC Press

Ibegbulem, H. O. (2021). The language of indemnification and the economic growth of Nigeria: Perspectives from assurance firms. Linguistics and Culture Review, 5 (3), 41-54

John, J.I.T, Owui, S.M., Ndifon., H.O & Nkamare, S.E.I, (2024). The role of insurance industry on economic growth in Nigeria, Unicross Journal of Science and Technology, Ujost, 1(2), 117-125

Jorge, L.M.C., Carlos, M.P.H & Eduardo, M.R.R (2024). Influence of the logistics management system on the productivity of call centers, laccei international multiconference on entrepreneurship, innovation and regional development - LEIRD 2024, Journal of Business Management. Vol. 3 (8) 95 – 107

Klein, E. (2022). A concept analysis for strategic leadership. EBS Review No. 26(1), 37-57

Krslak, R.S., & Norton, D. P. (2021). The strategy-focused organization: how balanced scorecard companies thrive in the new business environment, Harvard Business Review Press, Boston, M

Khan, N. F., Ikram, N., Murtaza, H., & Javed, M. (2023). Evaluating protection motivation based cybersecurity awareness training on Kirkpatrick's Model. Computers & Security, 125,

Li Y., & Liu Q. (2021). A comprehensive review study of cyber-attacks and cyber security; Emerging trends and recent developments. Energy Reports Journal. 7 (1), 8176-8186

Lompempe, B. G., Ndeba, L. C., Isaki, N. A., Mitungu, M. T., Boongo, M. D., Liyandja, I. H., Nswele, I. O., & Tshitadi, M. A. (2024). Experience of managers in the supply chain for medication and other pharmaceutical products. Health Economics and Management Review, 5(4), 19-32.

Mabonga, M.W. (2020). Financial bootstrapping strategy and sustainability of small and medium enterprises in Kanduyi Sub-County in Kenya. American International Journal, 1(2), 1-21

ManageEngine (2019) Real-time network monitoring. Available at: https://www.manageengine.com/network- monitoring/real-time-network-monitoring.html [Accessed on 21 April 2025]

Morgan, S.(2020). Cyber-crime to cost the world about ten point five (10.5) trillion dollars annually by 2025. Cyber warfare in the C-suit.

Oladipo, J. A. (2012). Information system and insurance business in Nigeria. JORIND, 10 (3):343-439.

Odeh, R. B. M., Obeidat, B. Y., Jaradat, M. O., & Alshurideh, M. T. (2019). The transformational leadership role in achieving organizational resilience through adaptive cultures: the case of Dubai service sector. International Journal of Productivity and Performance Management

Panda, A., & Bower, A. (2020). Cyber security and the disaster resilience framework. International Journal of Disaster Resilience in the Built Environment, 1(2), 12-45

Rouse M (2017) Real-time monitoring. Available at: https://whatis.techtarget.com/definition/real-time-monitoring [Accessed on 21 April 2025]

Seemma, P.S., Nandhini, S., & Sowmiya, M (2018). Over view of cyber security. International Journal of Advance Research in Computer and Communication Engineering.7 (11), 2-5

Srijana, P., & Fatta, B. K. (2017). Contribution of insurance in economic growth of Nepal. Journal of advanced academic research (JAAR), 4 (1), 99-110.

Srinivas, J., Das, A. K., & Kumar, N. (2019). Government regulations in cyber security: Frame- work, standards and recommendations. Future generation computer systems, 92(1), 178-188

Sousa, R., & Voss, C. A. (2022). Quality management re-visited: a reflective review and agenda for future research. Journal of Operations Management, 20(1), 91- 109. http://dx.doi.org/10.1016/S0272-6963(01)00088-2

Stephens, J & Iskandaria, M. (2022). Study of entrepreneurial bootstrapping techniques. American society of engineering education.

Tariq, N. (2018). Impact of cyber attacks on financial institutions. Journal of Internet Banking and Commerce, 23(2), 1-11

Timi, F.B, Tolulope, O.A & Ismail, A.S (2023). Knowledge and practice of supply chain management of pharmaceuticals by health professionals in four States of South-South, Nigeria, Afr J Pharm Res Dev, 15(2), 91-100

Ujomudyke C.C., Dike G.N., Okeke C.O & Eboh O.S. (2024). Government policies and performance of pharmaceutical Firms in South-East, Nigeria, International Journal of Business and Management Review, 12(9), 85-118

Umar, I.(2019). The impact of cyber-crime on the Nigerian economy and banking system. Journal of Advanced Research in Computer Communication Engineering. 6(5), 318-329

Webb, L., Grace, M. F. & Skipper, H. (2005). The effect of banking and output. Journal of financial issues, 2(1), 1-21

Wu, H., Han, H., Wang, X., & Sun, S. (2020). Research on artificial intelligence enhancing internet of things security: A survey. Ieee Access, 8(1), 15-38

Wang, H.L (2024). Theories for competitive advantage, in hasan, h. (ed.), being practical with theory: a window into business research, wollongong, Australia: theory, Australia, 1(1), 33 – 43.

Zwane, B.K, & Nyide, C.Y (2022). Financial bootstrapping and the small sector in a pandemic in Kano State, Nigeria. Bayero Journal of Entrepreneurship Studies, 4 (2) 86 – 103