STANDARD BANK’S E-BANKING STRATEGY: TECHNOLOGICAL INTEGRATION AND ITS EFFECT ON MARKET POSITION
Abstract
The evolution of technology in banking has transitioned from early automation of back-office functions, where computers were initially used for ledger-posting tasks (Kannabiran and Narayan, 2005), to addressing the complexities of global integration and transaction management. Today, banks face the critical challenge of embedding themselves within the global supply chain and capitalizing on international transactions. As transactional banking advances, the focus has shifted towards e-banking systems that align with customers' specific business processes and workflows. Effective transactional banking systems must integrate seamlessly with customers' Information Communication Technology (ICT) systems to meet evolving demands and enhance operational efficiency (bmi-t, 2008). This paper explores the current challenges and requirements for banks in leveraging technology to achieve global integration and optimize transactional banking services
Keywords:
E-banking, Global integration, Transactional banking, Information Communication Technology (ICT), Banking technologyDownloads
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Copyright (c) 2024 Zanele Nokuthula Dlamini
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